WooCommerce Help and Store Fixes
A WooCommerce store that has stopped taking orders, runs slowly or breaks after every update costs you sales. We fix, speed up and look after WooCommerce stores for businesses in Surrey, Vancouver and across BC.
What we fix on WooCommerce stores
WooCommerce is flexible, which is also why things go wrong. These are the problems we’re asked about most.
Checkout and payment problems
Failed payments, missing payment methods, cart and checkout errors — found, fixed and tested with real test orders.
Order and customer emails
New-order, receipt and shipping emails that don’t arrive or end up in spam, set up so they’re delivered properly.
Slow stores
Product pages, cart and checkout that take too long to load, tuned so shoppers don’t give up.
Plugin and update conflicts
A store that broke after an update, or plugins fighting each other — untangled safely, with a backup first.
Shipping, tax and pricing rules
Shipping zones, tax settings for BC and Canada, and wholesale or tiered pricing set up correctly.
Products and moves
Bulk product changes, and moving products into or out of WooCommerce from another store or a spreadsheet.
Signs your WooCommerce store needs attention
- Customers tell you they can’t check out
- Orders or order emails aren’t arriving
- The store is slow, especially on phones
- An update broke something and nobody dared update again
- Nobody knows when the store was last backed up
- The person who built it is no longer around
Fix it, or move it?
Most WooCommerce stores just need the right fix. Sometimes a move makes more sense.
Fix and keep WooCommerce
Usually the best choice when the design and products are fine and something specific is broken or slow. You keep your WordPress site, your data and your flexibility.
Move to another platform
Worth considering if you’d rather not manage hosting and updates, or the store has outgrown its setup. We’ll explain the trade-offs honestly. See Shopify and our website migration page.
Not sure which is right? We’ll review the store and tell you honestly.
How we fix a WooCommerce store
- 01
Back up and review
We take a full backup first, then find what’s actually causing the problem.
- 02
Fix and test
We fix it on a safe copy where we can, then test checkout, payments and emails with real test orders.
- 03
Keep it healthy
We can keep the store updated, backed up and monitored so it doesn’t break again.
WooCommerce questions, answered
Can you fix a WooCommerce store you didn’t build?
Yes. We start with a review so we know how the store is put together before we change anything.
My checkout has stopped working. What should I do first?
Don’t change anything else yet. Tell us what customers see and when it started, so we can find the cause. A recent update is the most common trigger.
Can you set up wholesale or trade pricing?
Yes. We can set up wholesale and B2B pricing so trade customers see their own prices. See eCommerce website design.
Can you make my store faster?
Usually, yes. We look at hosting, images, plugins and caching, and fix the biggest slowdowns first.
Can you look after the store every month?
Yes. Our website maintenance covers updates, backups, security and checkout checks for WooCommerce.
How much does it cost?
It depends on the platform, the size of the site and what needs doing. Ask for a free quote and we’ll explain the options in plain language.
What our clients say
Rated Excellent by clients on Google
Great experience with Surrey Web Guru! Professional, responsive, and they did an excellent job on my website. Highly recommended!
Surrey Web Guru provided excellent service by creating a modern, professional website at a reasonable price. His expertise, attention to detail, and ongoing support made the entire process smooth and stress-free. Highly recommended!
Surrey Web Guru Excellent service provided for webpage design. He got me at the cheapest price. And recommended me good and affordable social media marketing platforms as well. Highly recommend.
They built a professional website for our company and understood exactly what we needed. Communication was clear, and the whole process went smoothly. The final website looks great and works well for our business. Highly recommend their services!
Great experience working with Sameer on our NuBite Denture Clinic website. He's professional, responsive, and really took the time to understand our vision. Very happy with the process and would definitely recommend him!
Excellent service provided for webpage design. The team was professional, responsive, and delivered a website that met my expectation.
I can't recommend Sameer highly enough! From the initial setup of my website to the ongoing support, he has been fantastic. He's always available to answer my calls, makes edits quickly and efficiently. The quality of his work is top-notch, and his dedication to customer satisfaction is evident in the work he does. If you're looking for a reliable, skilled, and customer-focused website developer, look no further!
Great support by Sameer. Always available when needed.
Excellent experience with Surrey web guru because he is very knowledgeable and experienced. He created very professional website according to my needs. His work is modern and very clean however the price is very reasonable as compared to other websites designer in surrey. Moreover, he is always available for any queries. The entire experience with Surrey Web Guru was smooth and hassle free. Working with him has been a pleasure, and I highly recommend their services.
Thank you so much for creating such a good website along with fixing our google business profile suspension issue.
“Surrey Web Guru Created an amazing website for my Cleaning Company. Vancourver-Pro Cleaning Contracting Services . The design looks professional, modern, and works perfectly on mobile. Since launching the site, we’ve received more enquiries and new clients. Highly recommended for anyone wanting a quality business website!” Thank you GURU!!
so helpful and so knowledgable with creating our website! couldn’t have done it without him!! super grateful
Thank you for running our google ads and fixing our old website. business is doing good now. Highly recommended for anyone looking to grow their business online.
More ways we can help
- Website maintenance for any platformWordPress, WooCommerce, Shopify, HTML and Drupal
- eCommerce website designOnline stores that sell on WooCommerce or Shopify
- Shopify web designShopify store setup, theme work and support
- HTML website designFast, secure, hand-built websites
- New website for businessStarting fresh or replacing an old site
- Web design and developmentCustom WordPress websites built for local SEO
- Fix or move your websiteWix, Squarespace, Joomla, Drupal, Magento and more
- Website redesignRefresh an outdated or underperforming website
- Website migrationMove to a new platform, theme or host carefully
Talk to our Team.
Tell us about your website and we’ll point you in the right direction.